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Postage & Returns

Postage
Each order will be sent by 1st class post to most UK addresses within two working days.

Packages that fail to be delivered (no-one available to sign) are held at your local Sorting Office. A note will be left at your address by the postman. It is the responsibility of the addressee to arrange for collection from the Sorting Office.
Larger items are sent by courier service. PLEASE NOTE: These packages must be signed for at the destination address. Our couriers will make every effort to deliver your package, including leaving packages with your neighbours or leaving safe (ie. in shed). Packages that fail to be delivered (no-one available to sign) are held at your local courier depot. A note will be left at your address by the courier asking to arrange for a convenient re-delivery date. Packages that fail twice will be held at your local courier depot and is the responsibility of the addressee to arrange for collection from the depot.

During the checkout process we offer the facility to have your order delivered to an alternative address. Please bear in mind that Royal Mail can sometimes take several days to deliver items and if you ask us to send your order to a temporary address there is the risk that your parcel may not arrive before you return home. We cannot accept responsibility for your package if you are no longer at the address when the parcel is delivered.

Please note that we usually only ship to the United Kingdom. But we will sell to customers within the EU and North America. For International destinations shipping prices will be calculated on an ad-hoc basis taking into account the final Country, order value and weight. Prices quoted will not include any tax or duty payments your goods may incur.

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